Privacy policy

Last updated: September 14, 2026

LightingWill is a lighting brand operated by HUAKE LIMITED. HUAKE LIMITED operates LightingWill.com and provides the related information, content, features, tools, products, and services available through this website (collectively, the "Services").

LightingWill.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how HUAKE LIMITED ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card or debit card details, payment information, transaction details, payment confirmation, and other payment-related information.
• Account information, including your username, password, security questions, preferences, and account settings.
• Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
• Communications with us, including information you provide when contacting customer support or communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you interact with or navigate the Services.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, use the Services, place an order, communicate with us, or otherwise provide information to us.
• Automatically through the Services, including through your device, cookies, and similar technologies.
• From service providers that provide technology, payment processing, analytics, logistics, customer support, or other services on our behalf.
• From business partners or other third parties where permitted by applicable law.

How We Use Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use personal information to provide the Services, perform our contract with you, process payments, fulfill orders, arrange shipping, process returns and exchanges, maintain customer accounts, provide product recommendations, remember your preferences, and improve your experience.

Marketing and Advertising

We may use personal information to provide marketing and promotional communications, including by email, text message, postal mail, or online advertising, where permitted by applicable law.

We may also use information about your interactions with the Services to personalize product recommendations or advertising.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide secure payment and shopping experiences, detect and investigate suspected fraud or unlawful activity, protect our systems, and maintain the security of the Services.

If you create an account, you are responsible for keeping your account credentials secure.

Communicating with You

We use personal information to provide customer support, respond to your inquiries, provide order-related communications, and maintain our business relationship with you.

Legal and Regulatory Purposes

We may use personal information to comply with applicable laws, respond to valid legal process or government requests, resolve disputes, enforce our Terms of Service and policies, and protect our legal rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy.

Such disclosures may include:

• Shopify and other vendors or service providers that support our operations, such as payment processors, IT service providers, data analytics providers, customer support providers, cloud service providers, fulfillment partners, and shipping carriers.
• Business and marketing partners that provide advertising, analytics, or promotional services.
• Third parties where you direct, request, or consent to the disclosure, including logistics providers, payment providers, or social media integrations.
• Our affiliates or other entities within our corporate group, where reasonably necessary for legitimate business purposes.
• Parties involved in a business transaction such as a merger, acquisition, reorganization, or sale of assets.
• Government authorities, courts, regulators, or other parties where disclosure is required by law or necessary to protect legal rights, prevent fraud, or enforce applicable agreements.

Shopify

The Services are hosted by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve its services.

Information you submit through the Services may be transmitted to and processed by Shopify and other service providers that may be located in countries outside your country of residence.

We may also use Shopify features that rely on information collected from your interactions with LightingWill.com, other merchants, and Shopify in order to improve functionality, analytics, security, or personalized services.

In certain circumstances, Shopify may act as an independent controller of personal information for its own purposes.

You can learn more about Shopify's privacy practices here: Shopify Consumer Privacy Policy .

Depending on where you live, you may also be able to exercise certain rights through Shopify's privacy portal: Shopify Privacy Portal .

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a third-party website, you should review that third party's privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, or content of third-party websites or services.

Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we may review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information of individuals under 16 years of age.

Security

We take reasonable measures to protect personal information, but no security system or method of transmission is completely secure.

We therefore cannot guarantee absolute security. You should avoid sending highly sensitive or confidential information through insecure communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, fulfill legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to Access / Know: You may have the right to request access to personal information we hold about you.
• Right to Delete: You may have the right to request deletion of certain personal information.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Portability: You may have the right to receive a copy of certain personal information in a portable format or request transfer to another party.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising, sale, or sharing.

Where available through the Services, you may exercise applicable opt-out rights using the privacy controls provided on the website.

If your browser or device sends a legally recognized Global Privacy Control signal, we may treat that signal as an opt-out request where required by applicable law.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.

Even if you opt out of marketing communications, we may still send non-promotional communications relating to your account, orders, transactions, customer service inquiries, or legal matters.

Additional Rights for EEA and UK Residents

If you reside in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, subject to applicable exceptions.

These rights may include:

• The right to object to certain processing activities.
• The right to request restriction of processing.
• The right to withdraw consent where processing is based on consent.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Exercising Your Rights

You may exercise applicable privacy rights by contacting us using the information provided below or by using privacy controls made available through the Services.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

We will respond to valid requests within the time required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below.

Depending on your jurisdiction, you may also have the right to lodge a complaint with an applicable data protection authority.

Residents of the European Economic Area may find information about relevant supervisory authorities at: European Data Protection Board .

International Data Transfers

Personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required by applicable law, we use appropriate safeguards for international data transfers.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we may rely on recognized transfer mechanisms, including Standard Contractual Clauses or other legally approved safeguards, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, business operations, legal requirements, or regulatory obligations.

When we update this Privacy Policy, we will revise the "Last updated" date shown at the top of this page and provide additional notice where required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:

Brand:
LightingWill

Data Controller:
HUAKE LIMITED

Email:
info@lightingwill.com

Phone:
+86 138-2525-5322

Business Address:
Flat/Rm 03, 10/F, Witty Commercial Building,
1A-1L Tung Choi Street,
Mong Kok, Kowloon,
Hong Kong SAR

For purposes of applicable data protection laws, HUAKE LIMITED is the data controller responsible for personal information processed through LightingWill.com, except where another party, such as Shopify, acts as an independent controller under applicable law.