Conditions d’utilisation

Terms of Service

1. Overview

LightingWill is a lighting brand operated by HUAKE LIMITED. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to HUAKE LIMITED in connection with the commercial activities conducted through LightingWill.com.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, including our Privacy Policy, Shipping Policy, and Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or services.

We reserve the right to update, modify, or replace any part of these Terms at any time. Updated Terms will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of those changes.

2. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not use our website or products for any illegal, unauthorized, fraudulent, abusive, or harmful activities, including but not limited to:

  • Transmitting malicious code or malware
  • Attempting unauthorized access to systems or accounts
  • Interfering with website operation or security
  • Providing false or misleading information
  • Violating applicable laws, regulations, or third-party rights

You must be at least the legal age of majority in your jurisdiction or otherwise legally authorized to use this website and place orders.

3. Products, Pricing & Availability

LightingWill provides LED lighting products, accessories, and related solutions for residential, commercial, and professional applications.

We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing information are accurate. However, minor variations may occur due to product updates, manufacturing changes, lighting conditions, or differences in display settings.

Product availability, specifications, packaging, and prices may change without prior notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

4. Orders & Payments

By placing an order through LightingWill.com, you agree to provide accurate, complete, and current billing, payment, and shipping information.

We reserve the right to refuse, limit, review, modify, or cancel any order for reasons including:

  • Product availability
  • Pricing or data errors
  • Payment issues
  • Suspected fraud or unauthorized transactions
  • Shipping or regulatory restrictions
  • Other legitimate commercial reasons

Orders may generally be cancelled before shipment. Once an order has been shipped, cancellation and return requests will be handled according to our Refund Policy.

Payment information is processed through authorized payment service providers. We do not store complete payment card information on our own systems.

5. Shipping & Delivery

Shipping methods, delivery times, and fees vary depending on product availability, destination, warehouse location, order size, and selected shipping method.

For detailed information regarding shipping options, delivery times, customs, duties, and other logistics matters, please refer to our Shipping Policy.

We are not responsible for delays caused by carriers, customs inspections, weather conditions, holidays, government actions, force majeure events, or other circumstances beyond our reasonable control.

6. Returns & Refunds

Returns, exchanges, and refunds are subject to our Refund Policy.

Customers must follow the return procedures provided by LightingWill. Unauthorized returns may not be accepted.

7. Product Installation & Use

Customers are responsible for proper installation, operation, and use of LightingWill products in accordance with product instructions, technical specifications, and applicable electrical or safety standards.

We are not responsible for damage, failure, injury, or loss caused by:

  • Improper installation
  • Incorrect wiring or power supply
  • Misuse or abuse
  • Unauthorized modification
  • Use outside recommended specifications
  • Failure to follow product instructions or applicable safety requirements

For electrical products, professional installation is recommended where required by local laws, installation conditions, or product complexity.

8. Intellectual Property

All content available through LightingWill.com, including but not limited to trademarks, logos, product images, text, graphics, videos, designs, product descriptions, technical content, and other materials, is owned by or licensed to LightingWill, HUAKE LIMITED, their affiliates, or their respective licensors.

You may not copy, reproduce, modify, distribute, republish, sell, commercially exploit, or create derivative works from website content without prior written authorization, except where permitted by applicable law.

9. User Feedback & Content

If you submit reviews, comments, suggestions, photos, videos, or other content to us, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, distribute, and adapt such content for legitimate business, promotional, and marketing purposes.

You are responsible for ensuring that any content you submit does not violate applicable laws, third-party rights, or contain unlawful, harmful, defamatory, or misleading information.

10. Privacy

Personal information submitted through LightingWill.com is handled in accordance with our Privacy Policy.

11. Limitation of Liability

LightingWill.com and its related services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

To the maximum extent permitted by applicable law, HUAKE LIMITED, LightingWill, their affiliates, directors, employees, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.

We are not responsible for losses caused by improper installation, misuse, unauthorized modification, incompatible components, or failure to follow product instructions or technical specifications.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HUAKE LIMITED, LightingWill, their affiliates, partners, directors, employees, agents, contractors, and service providers from claims, damages, losses, liabilities, or expenses arising from:

  • Your breach of these Terms
  • Your misuse of the website or products
  • Your violation of applicable law
  • Your infringement of third-party rights

13. Governing Law

These Terms of Service and transactions conducted through LightingWill.com shall, unless otherwise required by mandatory applicable law, be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Nothing in this section limits any mandatory consumer protection rights that may apply under the laws of the customer's jurisdiction.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The latest version will always be available on this page.

Your continued use of LightingWill.com after revised Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Brand:
LightingWill

Commercial Entity:
HUAKE LIMITED

Email:
info@lightingwill.com

Phone:
+86 138-2525-5322

Business Address:
Flat/Rm 03, 10/F, Witty Commercial Building,
1A-1L Tung Choi Street,
Mong Kok, Kowloon,
Hong Kong SAR